Food Service, Bakery, & Coffee Shop

The Steamhouse

From a single vintage VW van to a thriving multi-site business, discover how The Steamhouse partnered with Beanworks to scale their coffee programme, maintaining exceptional quality, custom roasts, and seamless workflow across every new store opening.

10 years Partners Since Day One
11 Sites Across the Midlands
+20 Stores Franchise Target by 2028
Cardiff First Franchise Store

The Steamhouse started with a leap of faith, a vintage VW van serving coffee at festivals. Today, they have grown into a thriving regional network known for hand-rolled bagels, freshly baked treats, and exceptional speciality coffee.

Maintaining the Standard Across Every Store

When Ash and Kayleigh opened their first permanent store in Leamington Spa, they knew their offer depended on total consistency. As they expanded across the Midlands, maintaining the same high coffee standard across new sites, fresh teams, and busy brunch rushes became their biggest operational hurdle.

Partnering with Beanworks allowed The Steamhouse to build a scalable coffee programme tailored to their growth:

  • Signature House Blend: We crafted a distinct, recognisable coffee identity that keeps customers coming back to every site.
  • Barista Training: Hands-on coaching and ongoing refreshers to lock in dial-in fundamentals for every new team.
  • Equipment Support: Reliable machinery supply, fast troubleshooting, and preventative servicing to safeguard peak trading hours.

The Impact

Working with Beanworks since day one has enabled The Steamhouse to scale smoothly from a single shop to a multi-site franchise model. By taking the guesswork out of coffee quality and equipment reliability, their teams can focus on what matters most: serving great food and delivering an authentic experience to every guest.

The Challenge

Starting as a leap of faith in a vintage VW van, founders Ash and the team had to preserve their hand-rolled, independent ethos whilst growing into a multi-site operation. Every bagel is hand-rolled, every bake comes from their own bakery, and customers expect the coffee to match. As they expanded across the Midlands, keeping that coffee quality identical across new sites, fresh teams, and busy brunch service became their biggest operational challenge.

The Challenge - The Steamhouse

The Solution

THE FUTURE

Ash and Kay are aiming to open 20+ franchise stores over the next few years. Cardiff was the first - and it's been an absolute success.
Beanworks provided an all-in-one coffee partnership built to back their rapid growth, delivering a distinct signature house blend alongside an own-label retail range so customers could take the experience home. We enrolled every new team in our practical barista coaching to lock in drink consistency across all stores, while supplying high-capacity machinery and fast engineering support to protect their uptime through peak service hours.

The Solution - The Steamhouse

"Beanworks just gets us. They’ve been a real partner, not just a supplier — helping us stay true to our standards and supporting us every step of the way. Great people, great coffee, great support and we’re so happy to have them on board for our future plans!"

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